Privacy policy
Data controller
The controller of your personal data is Coffrush. You can contact us at lacasapet@gmail.com.
Coffrush operates this store and website, including all data, content, features, tools, products and services we offer (the “Services”). The store is powered by Shopify, which enables us to provide the Services.
This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or contact us. If there is any conflict between our Terms of Service and this Policy, this Policy prevails with respect to your personal information.
Personal information we process
“Personal information” means any information that identifies you or can reasonably be linked to you. It does not include anonymous data. Depending on how you use the Services, we may process:
- Contact details: name, address, billing and shipping address, phone number and email address.
- Financial information: payment details, transaction information and confirmations.
- Account information: username, password, preferences and settings.
- Purchase information: items viewed, added to cart, purchased, returned or canceled.
- Communications with us, such as inquiries or complaints.
- Device information: IP address, browser type and device identifiers.
- Usage information: how and when you interact with the Services.
Where we get your information
- From you directly (when you create an account, buy or write to us).
- Automatically when you use the Services (for example, through cookies and similar technologies).
- From service providers acting on our behalf.
- From business partners or other third parties.
How we use your information
- To provide, personalize and improve the Services: processing payments, managing orders and maintaining your account.
- For marketing and advertising, such as sending promotional communications or showing relevant ads.
- For security and fraud prevention.
- To communicate with you and provide customer support.
- To comply with legal obligations and enforce our policies.
Who we share your information with
- Shopify and the providers that perform services on our behalf.
- Marketing and business partners, for advertising purposes.
- When you request or consent to it.
- Within our group or affiliated companies.
- For legal obligations, business transactions or to protect rights and safety.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you give us may be shared with Shopify and with third parties located in other countries.
Third-party websites
The Services may include links to other websites. We are not responsible for their content or privacy practices.
Children
The Services are not intended for minors and we do not knowingly collect personal information from minors.
Security and retention
We apply reasonable security measures, although no system is completely infallible. We keep your information for as long as needed to provide the Services, comply with legal obligations and resolve disputes.
Your rights
Depending on where you live, you may have the right to access, delete or correct your personal information, or to request its portability. You may also opt out of marketing communications at any time. If you are in the European Economic Area or the United Kingdom, you may also object to processing, request its restriction and withdraw your consent.
Complaints
If you have any concerns about how we handle your information, please write to us. You also have the right to lodge a complaint with your data protection authority (in Spain, the Agencia Española de Protección de Datos).
International transfers
Your information may be processed outside your country. In those cases we apply the appropriate safeguards required by law.
Changes to this policy
We may update this Privacy Policy. Any changes will be posted on this page.
Contact
For any questions about this Policy or to exercise your rights, email us at lacasapet@gmail.com. Coffrush acts as the controller of your personal information.